![]() ![]() "It is, in my opinion, as good an example of its type presently available to buy, within a very wide radius and for many people, they will have already decided to offer just by the time they reach the tree lined driveway approach! Whilst I regularly encounter a demand for one off residences of character at the higher end of the market, often the sheer amount of work associated with restoring an older property can be a challenge for those purchasers short of time. ![]() READ MORE: Popular Cheshire village restaurant to reopen as taproom and kitchen Robert Reed, of Gascoigne Halman, said: "It is a huge honour to offer for sale Hampton Grange, an exquisite rural retreat with an outstanding and rarely found combination of attributes. It is being marketed by Gascoigne Halman in Tarporley. Set in nearly 25 acres of grounds, the property also features a long tree-lined driveway, garage block, a two-storey outbuilding with barn, workshop and accommodation, and four bay stable block. The stunning five-bedroom home on Shay Lane, Hampton, is valued at £2.75m. SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted.A country house near Malpas offering superb views of Bickerton Hill has gone on the market this week. The firm helped in the negotiations between buyer and seller The staff are friendly and give clear and helpful information The firm showed a good knowledge of local market conditions The firm acted professionally at all times It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.Ī responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on. Nobody's perfect and some customers may not be completely sure about the answer. You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case. not misleading) information about properties?īUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)? (n/a in Scotland)?īUYERS Did the firm give you accurate (i.e. (n/a in Scotland)?īUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)īUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. SELLERS Did the firm confirm all offers in writing (including email)? SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements? SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property? SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property? ![]() SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property? SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?) These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect. They are the experts and you should be able to rely on them to help you make decisions. We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.Īsk the firm for their side of the story.īusinesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect. Look for firms with a commitment to asking for feedback - good or bad - from their customers. Don't be impressed by a few old reviews which may not be representative. In Referenceline's view, this track record is more important than the ratings. ![]()
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